Take payments anywhere.
Post them once.
SYNQ Vet runs your card terminal, virtual terminal, card-on-file, and pay-by-text from one place — then reconciles every transaction back to the client account in your practice management software. Including the ones that fail.
- PCI-compliant processing
- Automatic account writeback
- Deposits matched to your bank
Good afternoon, Cedar Ridge Animal Hospital
Today at a glance
Net collected today
$11,240
7-day avg $9,380
Transactions
38
26 counter · 12 text
Avg ticket
$296
per successful sale
Payments cleared
97%
38 / 39 processed
Transactions by hour
SuccessFailedWhere it came from
Recent transactions
38 today| Terminal | M. Chen · Bailey | 4:12pm | Success | $612.40 |
| Request · Text | R. Okafor · Miso | 3:48pm | Success | $148.00 |
| Card on File | T. Alvarez · Juno | 2:31pm | Voided | $85.00 |
| Virtual Terminal | S. Whitfield · Pepper | 1:07pm | Failed | $324.75 |
Syncs with the practice management software your hospital already runs on
Ways to collect
Five ways a pet owner can pay.
One place it all lands.
However the money comes in — at the counter, over the phone, from a text in the parking lot — it flows through the same client account, the same reporting, and the same end-of-day batch.
Chip, tap, and swipe at the front counter
A card terminal built for a busy reception desk. Staff sign in with their own credentials, take the payment at discharge, and it posts to the owner's account before the leash is back on.
- Per-user terminal sign-in and permissions
- Receipt printed at the counter
- Refunds and voids reverse in the account
Amount due
$612.40
M. Chen · Bailey · Dr. Alvarez
Send the balance. Get paid from the parking lot.
Turn an outstanding balance into a secure payment link by text or email — for curbside discharge, for the owner who left before the invoice was ready, or for an account that's been aging since spring.
- Text, email, or both
- Pays without coming back inside
- Automatic reminder sequences
Hi Rachel — Miso's visit at Cedar Ridge came to $148.00. Tap to pay securely:
Reply STOP to opt out.
Key a card without leaving the screen
Take a deposit over the phone when an owner approves an estimate, or settle a balance during a callback. Same posting, same reporting, no separate gateway login to remember.
- Key-entered card payments
- Stamped to the right owner and doctor
- Appears in the same day's batch
Surgery deposit
$400.00
S. Whitfield · Pepper · Dr. Reyes
Keep a card for the estimate that changes
Surgery runs long. Bloodwork comes back. The final invoice rarely matches the estimate on the consent form. Store a card securely at drop-off and charge the real number at discharge.
- Securely vaulted, never on your machines
- Authorize at drop-off, charge at discharge
- Built for deposits, boarding and no-shows
Card on file
S. Whitfield · Pepper · dental extraction
Estimate
$890.00
Final invoice
$1,042.50
Send hundreds of requests at once
Pull every account in an aging bucket and send the whole list a payment request in one pass, with each owner's own balance and their own link.
- Filter by aging and statement period
- Select all matching results
- Track pending versus sent
Rework
The payments that don't land cleanly
Every hospital has them: the card that declines while the dog is already in the car, the deposit that never got applied, the charge stamped to the wrong doctor. Most software leaves you to find them in a spreadsheet at month end. SYNQ puts them in a queue with a count on it.
Card declined at discharge but the pet has already gone home.
A surgery deposit came in early and never got matched to the final invoice.
Posted to the wrong doctor, the wrong owner, or the wrong day.
Rework queue
Unposted to the account9Declined · retry$324.75
Deposit unapplied$400.00
Wrong doctor$85.00
Fixed in a couple of clicks — not a month-end spreadsheet.
Know what to chase
Work the accounts that are actually aging
Balances sorted into 30, 60 and 90+ buckets, with the pet attached to every owner so your team knows exactly which visit they're calling about. Send to one bucket or the whole list — without calling owners who paid at discharge.
Aging buckets
30, 60, 90+ — filter and send to just one.
Pet in context
Every balance carries the pet it belongs to.
Statement periods
Scope a send to a date range.
Reminders
Follow-ups run themselves, with opt-out handled.
Reporting & settlement
Know where every dollar came from — and where it landed
Daily, weekly, monthly and yearly views split collections by method, doctor and card brand. Then batch totals match the day's transactions to the deposit that actually hit your bank.
Reporting
Daily · Weekly · Monthly · YearlyNet collected
$56,120
Counter
$34,240
Text-to-pay
$13,470
Batch totals
End-of-day settlementDeposited to bank
$11,240.00
38 transactions · 3 terminals
22 transactions$6,880.00
9 transactions$3,120.00
7 transactions$1,240.00
Every settlement day broken out by terminal, so the number in your bank account has a line-by-line explanation behind it.
Pricing
Three plans that stack
Priced per location, per month. Every plan syncs every transaction back to the client account; the higher tiers add the portals — statements in bulk, then wellness plans.
Essentials
$299/month
per location
Every way you take a payment, synced to your practice management software.
- Account sync on every transaction type
- Terminal, virtual terminal & card on file
- Pay-by-text payment requests
- Reporting, CSV export & batch totals
Growth
$399/month
per location
Adds the portal for sending statements in bulk.
- Everything in Essentials
- Bulk Statements portal
Ultimate
$499/month
per location
The full platform, including wellness plans.
- Everything in Growth
- Wellness Plan portal Coming soon
Card processing
2.60%+ $0.15
flat, on every transaction
One rate whether the card is tapped at the counter, keyed into the virtual terminal, or paid from a text link — no card-present and card-not-present tiers to decode.
Already happy with your rate? Keep it.
If your current processing is cheaper, use it. Switching processors isn't a condition of running SYNQ — the platform works either way, and every transaction still syncs to the client account the same.
Want us to look at it? Send a recent processing statement and we'll match or beat your rate.
Send a statementAdd on à la carte
Quoted to your hospital — call for pricing.
Text Communication Portal
Two-way pet owner messaging. Priced on usage, because message volume swings widely from hospital to hospital.
Call for pricingDigital Forms
Owner intake, consent and estimate approvals completed on a screen instead of a clipboard.
Ask us about early access
See it against your own accounts
We'll show you a payment going from the counter to the owner's account, and what the rework queue catches on the way.